RETURN & REFUND POLICY
At Evermore Upcycled, every garment is handmade with intention. We want you to truly love your piece. If something doesn’t feel right, here’s how returns work:
ELIGIBILITY
• Items must be unworn, unwashed, and in the same condition you received them.
• Contact us within 14 days of delivery to request a return.
• Once approved, your item must be shipped back within 30 days.
• Custom pieces, discounted pieces, and final-sale items are not eligible for return.
• Because each garment is one-of-a-kind, exact replacements may not be available.
• If your item arrived damaged or incorrect, contact us within 3 business days with photos so we can make it right.
SHIPPING & COSTS
• Customers are responsible for return shipping costs unless we made an error.
• Original shipping fees (if any) are non-refundable.
• If a mistake was made on our end, we will cover return shipping and issue a full refund.
REFUNDS
• Once we receive your return and inspect it, your refund will be issued to your original payment method.
• Refunds typically take 5–10 business days to appear, depending on your bank or card provider.
EXCHANGES
• We do not offer direct exchanges. If you want a different size or piece, please place a new order and return the original item if eligible.
QUESTIONS?
If you need help with anything, reach out anytime — we’re happy to assist.